Get in touch with Aurovia

We're ready to hear from you.

Question about a product, partnership, support or press — choose the fastest channel or fill in the form below. We reply within 4 business hours.

Direct channels

Choose how you'd like to talk.

Each channel has an SLA. If your question is urgent, use WhatsApp.

📅
Schedule a demo
Resposta em < 1 dia útil
30 minutes with a specialist. We look at your operation and show the platform running in your industry.
→
📧
Sales email
Resposta em < 4h úteis
contato@aurovia.com.br — for questions, proposals, partnerships and anything needing a written record.
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🛟
Technical support
Resposta em < 2h úteis
suporte@aurovia.com.br — for active clients. Product, integration and configuration issues.
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📰
Press and partnerships
Resposta em < 1 dia útil
imprensa@aurovia.com.br — press kit, interviews, use cases and joint initiatives.
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Form

Tell us a bit about yourself.

Fill in below and we'll get in touch on the channel you prefer.

The more context you give, the more useful our reply will be.

By submitting, you agree to the use of your data under our Privacy Policy. We do not share your data with third parties.

How we can help

For every situation, a faster path.

By knowing exactly what you need, we can route you to the right person from the very first contact.

🚀
I want to learn about the product

A guided demo with a specialist. We look at your operation and show the platform running in your industry.

Schedule a demo →
🛟
I'm a client and need help

A dedicated support team for active clients. We reply to issues within 2 business hours.

Talk to support →
🤝
I want to become a partner

A reseller program for agencies, consultancies and integrators. Recurring commission and training included.

Partner program →
📰
I'm from the press

Press kit, founder interviews and public data. Materials available on request.

Press kit →
Quick questions

Before reaching out, maybe this already answers it.

How long does implementation take?

Basic setup in 1 day. Full configuration with knowledge base, integrations and custom agents takes 1 to 2 weeks depending on complexity.

Can I use my current WhatsApp number?

It depends on the method. For the official API: if the number is already on personal WhatsApp or an unverified Business account, migration is required — we usually recommend a dedicated number for the assistant. For QR Code: your current number can be connected, as long as it's not active on another device.

Is it via the official Meta API or QR Code?

The official Meta API is our recommended standard — a verified number, no risk of a ban, guaranteed uptime. For specific cases (a secondary number, flow validation, low volume), we also support QR Code upon assessment. We decide together the right method for your scenario.

What payment methods are available?

Recurring monthly billing via credit card or bank slip. For annual plans, we offer a discount. Companies with custom setups have negotiable terms.

Can I cancel at any time?

Yes. We don't require a minimum commitment on monthly plans. We just ask for 30 days' notice to close and help you export your data.

How do you handle my data?

We operate in compliance with LGPD. Data is kept on Brazilian infrastructure, encrypted in transit and at rest. Details in the Privacy Policy.

Ready to see it up close?

In 30 minutes, you see the platform in your industry.

No lengthy briefing. No generic pitch. We show the agents configured for your market, answering real questions.

Schedule a demo now →

Free demo · 30 minutes · No commitment